The Government has today (24 January 2019) announced an overhaul of the 'broken housing complaints system'. Community Secretary Rt Hon James Brokenshire MP stated 'the proposals I have announced today will help ensure all residents are able to access help when they need it, so disputes can be resolved faster, and people can get compensation where it's owed.' For full details of the announcement click here. To be kept up to date speak to us about our newsletters, or keep reading our blogs, follow us on Facebook, or attend one of our training events. Speak to Kirsty for further information